PromisDx Terms of Service and Privacy Policy

Last Updated: March 2023


Thank you for your interest in Promis Diagnostics (PromisDx) and our website at

The information provided on our site is for general information and educational purposes and are subject to these terms. We may revise these terms from time to time, so be sure to review the terms every so often. Any use of the website deems that you agree to such terms, if you do not agree, do not use or access our website.

All information provided by PromisDx does not guarantee the accuracy of the information or that it will meet your requirements, and disclaims all warranties to the full extent permitted by applicable laws, statutes, and regulations. We will not be held liable for any action taken based on the information presented on our site.

Privacy Policy

Promis Diagnostics, also known as PromisDx, is dedicated to respecting and protecting your privacy. The purpose of this Privacy Policy is to define principles governing our use of personal information that may be obtained through one or more of our websites. This/These websites include: (our main website). We ask you to read our Privacy Policy carefully and come back occasionally as we may update our policy from time to time. Any modifications made to this Privacy Policy will be effective immediately upon accessing our site again. By using our site, you agree to the Privacy Policy, if you do not agree with the Privacy Policy then do not use our sites.

Our site contains links that may lead you to other websites that we do not own or operate. If you access these sites through us, you will be leaving our site, meaning that the Privacy Policy does not apply to those sites. We suggest that you contact the other site directly for information on their data collection and distribution policies.

We may collect, process, use, store, and transfer the following information to provide, improve, and protect our site. This may be acquired through forms on our site, correspondence through phone, and/or email. Personal information generally refers to information that relates to identification of an individual or household, which includes name, contact information, or address. Information that is acquired automatically when you visit our website is technical data and usage data.

  • Technical Data: includes your internet protocol (IP) address, login data, the webpage you visited before visiting our sites, browser type and version, and time zone and location.
  • Usage Data: includes telling us how you used our sites

We will use this data:

  • To communicate with you and respond back to your inquiries and request
  • To verify your identity or provide you with information, products, and services that you requested

We have reasonable measures in place to protect your personal information which include information security controls, anonymization, and data retention protocols. However, there is still a security risk that comes with using the internet and cannot guarantee the security of your personal information.

Our website uses “cookies” to gather general information about visitors who are browsing our site. By continuing to use our site, you are agreeing to the usage of these “cookies,” if you do not agree to the usage of these “cookies,” then do not use our site.

We seek to retain personal information for as long as necessary to fulfill our purpose for which the information was collected. In some cases, by law, we may need to retain personal information for a specific amount of time, in other cases, we will retain your personal information until we have fulfilled our purpose and our relationship ends.

Sale of Personal Information

Promis Dx does not offer an opt-out for sale of personal information because we do not sell or share personal information as stated by the CCPA. While we do not sell any personal information, we collect information through the use of cookies in order to improve user experience and gain feedback for how our site can be improved.